What SEBI asks, verbatim
Is there a mechanism available to receive and redress grievances for the following categories of employees and workers? If yes, then provide details of the mechanism in brief
For each category (Permanent Workers, Other than Permanent Workers, Permanent Employees, Other than Permanent Employees): whether mechanism exists and brief details.
Quoted from the SEBI BRSR Format as amended March 2025, with measurement guidance from the ICAI Background Material on BRSR, Revised Edition 2024, page 109.
In plain English
The report asks whether the company has a way for employees and workers to file complaints and have them resolved. It wants a yes or no for each group—permanent workers, non‑permanent workers, permanent employees, and non‑permanent employees—plus a short description of the process if it exists. Companies usually pull this info from their internal HR or grievance‑handling policies.
What a complete, assurance-ready answer contains
A complete, assurance‑ready answer lists each employee category (Permanent Workers, Other‑than Permanent Workers, Permanent Employees, Other‑than Permanent Employees) and explicitly states whether a grievance mechanism exists for that group. For each “yes” it provides a concise description of the mechanism—e.g., a dedicated hotline, an online portal, a designated grievance officer, and the escalation process—along with the frequency of review and any reporting metrics. A common gap is omitting the specific escalation steps or the time‑to‑resolution targets that assurers look for.
Describes the completeness and granularity an assurer expects. No company figures are named.
Where the data comes from
Usually found in payroll and HR records. Forward this section to your People team.
Much of what BRSR asks for already exists in filings the company makes elsewhere, such as Pollution Control Board consents, PAT returns, hazardous-waste manifests and EPR registrations. The free gap analysis cross-references those filings against all 108 fields and shows which are already covered.
Frequently asked questions
What does BRSR P3-E6 ask for?
The report asks whether the company has a way for employees and workers to file complaints and have them resolved. It wants a yes or no for each group—permanent workers, non‑permanent workers, permanent employees, and non‑permanent employees—plus a short description of the process if it exists. Companies usually pull this info from their internal HR or grievance‑handling policies.
Is BRSR P3-E6 an Essential or a Leadership indicator?
P3-E6 is an Essential indicator, so it is mandatory for every BRSR filer. It sits under Principle 3, Employee Wellbeing.
Who inside the company holds the data for P3-E6?
HR / People team. Usually found in payroll and HR records. Forward this section to your People team.
What unit does P3-E6 use?
Yes/No + narrative. Reporting in the wrong unit, or switching the denominator of an intensity ratio between years, is one of the more common reasons a figure has to be restated.
What does a complete answer to P3-E6 look like?
A complete, assurance‑ready answer lists each employee category (Permanent Workers, Other‑than Permanent Workers, Permanent Employees, Other‑than Permanent Employees) and explicitly states whether a grievance mechanism exists for that group. For each “yes” it provides a concise description of the mechanism—e.g., a dedicated hotline, an online portal, a designated grievance officer, and the escalation process—along with the frequency of review and any reporting metrics. A common gap is omitting the specific escalation steps or the time‑to‑resolution targets that assurers look for.
Other disclosures under Principle 3
Well-being measures for employees and workers (health insurance, accident cover, etc.; % covered)
Retirement benefits offered (PF, gratuity, ESI) for this year and last year
Are your premises accessible to differently-abled staff? (Yes/No + steps)
Do you have an equal-opportunity policy? (Yes/No + web link)
Return-to-work and retention rates after parental leave
Employees and workers who are members of recognised unions (count, %)
See P3-E6 against a real client
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